Safe, Compassionate Crisis Care — Delivered with Confidence.

At Seren Support, we create secure, nurturing spaces where young people can stabilise, recover, and thrive. We work in partnership with local authorities to deliver rapid, high-quality care when it matters most.

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About Seren Support

Seren Support was founded with one goal - to provide young people in crisis with a safe, supportive, and compassionate environment. We’re here to restore stability, rebuild trust, and empower brighter futures

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Three people walking together down a sidewalk in a residential neighborhood, engaged in conversation.

Support That Starts with Understanding…

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We specialise in short-term, trauma-informed care for young people in crisis. Our homes provide a safe, calm environment designed to help stabilise emotions and rebuild trust. Every member of our team is DBS-checked and trained in trauma awareness, safeguarding, and de-escalation techniques.

Personalised Care Plans - Every young person receives a tailored approach to match their needs.

24/7 Support - Add your pricing strategy. Be sure to include important details like value, length of service, and why it’s unique.

A Homely Environment - Our spaces are warm, welcoming, and designed to feel like home - not an institution.

Rapid Response - We work closely with commissioners and local authorities to make placements quickly when time matters most.

Focused on Futures - Our care extends beyond the moment; we work to connect young people to the right ongoing support and opportunities.

Meet the team…

People You Can Rely On.

Every member of our team is handpicked for their compassion, experience, and dedication to helping young people feel safe and supported. From crisis response to day-to-day care, you can trust that the people behind Seren are here when it matters most.

Read more about our Seren team below and get to know them better.

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  • Team Leader | Youth Development | Skills for Life

    As a Team Leader with two years’ experience, Andrew plays a key role in supporting both the Seren Support team and the young people in his care. He focuses on promoting activities, education, health, and independence skills - helping young people prepare for adulthood and succeed in their next chapters. Andrew is passionate about creating environments where young people feel safe, supported, and empowered. He holds NVQ Level 3/4, is PACE trained, first aid qualified, medication trained, and continually develops his expertise through 24/7 online learning.

  • Key Worker | Compassionate Carer | Champion of Wellbeing

    Jacqueline brings over two and a half years’ experience in care and a naturally warm, kind, and compassionate personality. A former semi-professional footballer for Everton Ladies and a national champion boxer, she channels her passion for fitness into inspiring young people to improve their physical and mental wellbeing. Her goal is simple - to help young people build confidence, resilience, and healthy habits for life. Jacqueline also holds NVQ Level 3/4, is PACE trained, first aid qualified, medication trained, and committed to continuous online training.

  • Key Worker | Dedicated Mentor | Youth Advocate

    With two years’ experience in care, Ste has a natural ability to connect with young people and support them through challenging moments. He’s worked closely with the Youth Justice Team, helping young people make positive choices and build better futures. Always calm and approachable, Ste combines empathy with practical guidance to create safe, trusting relationships. Ste also holds NVQ Level 3/4, is PACE trained, first aid qualified, medication trained, and continues to upskill through ongoing online learning.

  • Key Worker | Ex-Army Chef | Passionate Mentor

    After years as an Army chef, Paul brings his love for food into his care work - helping young people build confidence through independent cooking skills. With two years’ experience in care, Paul’s calm, patient approach makes him a trusted support for the young people he works with. He holds NVQ Level 3/4, is PACE trained, first aid qualified, medication trained, and keeps his skills sharp with ongoing 24/7 online training.

  • Key Worker | The Team’s Comedian | Trusted Carer

    Known for his fun, witty personality, Michael has a way of putting young people at ease. With 18 months’ experience in care, he balances humour with professionalism to create safe, supportive environments where young people can thrive. Michael holds NVQ Level 3/4, is PACE trained, first aid qualified, medication trained, and committed to continuous online learning to deliver the highest standard of care.

The Seren Way.

If you’ve got a passion for helping young people, up-to-date qualifications, and an enhanced DBS, we’d love to hear from you. Reach out today and let’s have a chat about how you could make a difference

SPEAK ABOUT A ROLE
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Our Home - Run to the Highest Standards.

While we’re not yet Ofsted registered, our home and approach are designed to meet the same high standards as any regulated service. From safety measures to staff training, we’ve built everything around delivering reliable, consistent, and compassionate care. Registration is something we’re actively working towards - but right now, you can be confident that the quality, safety, and support we provide are already aligned with Ofsted expectations.

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A minimalist living room with two dark gray sofas, a window with beige blinds, and a flat-screen TV mounted on a white wall with blue backlighting. The ceiling has a single exposed lightbulb.
Modern kitchen with white cabinets, gray countertops, a stainless steel trash bin, and appliances including a washing machine, toaster, kettle, and microwave. Large window with vertical blinds.
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Bright bedroom with a bed, a desk with a laptop and a lamp, large windows with vertical blinds, and dark carpet flooring.
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HOME VALUES

Everyone has a voice here

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Respect yourself. Respect others.

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Be honest. Be open. Be you.

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Everyone has a voice here • Respect yourself. Respect others. • Be honest. Be open. Be you. •

  • "Ste actually listened. He didn’t judge me - he just let me talk. That’s why I started listening back."

    AB

  • “Jacqueline’s professionalism, warmth, and energy have stood out. She builds strong relationships with young people while keeping a close focus on their wellbeing and progress. We’ve had excellent feedback from both colleagues and families.”

    Placements Officer

  • “Paul has been a fantastic support for the young people we’ve placed in his care. His calm, consistent approach and ability to build trust quickly has made a real difference in helping them settle and feel safe.”

    Social Worker

  • “Andrew got the staff working together for me - one plan, one message. It made it easier to keep going.”

    AB